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About Us
FMW Distinct ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@fmwdistinct.com
Our Contact details:
FMW Distinct Ltd
Borough Saw Mill
Talbot Street
Burnley
Lancashire
BB11 2RZ
Phone: 01282 453335
Fax: 01282 453399
Email: sales@fmwdistinct.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
A standard charge of £11.99 per delivery is payable within the UK, Orders from outside the UK will be contacted and advised separately of the carriage costs
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 14 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us,
Our Contact details are:
FMW Distinct Ltd
Borough Saw Mill
Talbot Street
Burnley
Lancashire
BB11 2RZ
Phone: 01282 453335
Fax: 01282 453399
Email: sales@fmwdistinct.com
Privacy Policy
FMW DISTINCT LTD do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Terms and Conditions of Sale and Delivery
Prices. Are as quoted by FMW Distinct ltd or your local distributor, goods are invoiced on date of despatch. FMW Distinct Ltd reserves the right to amend prices without prior notice.
Settlement. is strictly 30 days from date of invoice. Interest will be charged at 2% above the
current bank rate. Credit notes are only issued for goods returned in the condition they were despatched in unless proven to be faulty, and are valid for the period of 12 months from date of issue. For non-account holder's cheque or credit card payments are accepted
With order.
Value added tax. all prices quoted including carriage are exclusive of VAT.
Cancellations. products must be returned within 30 days from receipt and will only be accepted at the discretion of FMW Distinct Ltd and are subject to a 20% handling / re-stocking fee. Products must be returned in the condition they were despatched in. No product will be accepted for refund following the 30-day period.
Carriage. will be charged on all deliveries at the current rate at time of order. FMW Distinct reserves the right to alter carriage charges without prior notice. All deliveries should be checked for damage on receipt, if not, should be signed 'unexamined' if a clear signature is obtained for 'goods received in good condition' no claim could be considered.
Non-delivery / damaged goods. Non delivery of goods should be notified in writing within five days of receipt of invoice otherwise no responsibility would be considered. Damaged goods should be notified within 3 days of receipt and again the delivery should have been signed 'unexamined' for any claim to be considered. Goods claimed to be faulty or damaged must be returned within the 30-day period from date of invoice. Claims notified after this period will NOT be considered.
Title of Goods. Remains with FMW Distinct Ltd until payment is received in full. FMW Distinct Ltd reserve the right to repossess any products unpaid for within the terms and conditions of sale and any costs incurred by the seller in repossessing goods shall be borne by the buyer.
Continuous improvement is the policy of FMW Distinct Ltd and we reserve the right to alter, colours, sizes, specifications, weights, measurements and materials without prior notice in the interest of improvement and without incurring any obligations. Therefore should a precise specification be required please request before purchase.